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Work Place Improvement: Quality Circles

A quality circle is a volunteer group composed of workers who meet together to discuss workplace improvement, and make presentations to management with their ideas. Typical topics are improving safety, improving product design, and improvement in manufacturing.

Quality circle is:

  • Voluntary groups of employees who work on similar tasks or share an area of responsibility.
  • Agree to meet on a regular basis to discuss & solve problems related to work.
  • Operate on the principle that employee participation in decision-making and problem-solving improves the quality of work.

Advantages of quality circles: The benefits of quality circles are

  • Increase Productivity
  • Improve Quality
  • Boost Employee Morale

Quality Circle Characteristics:

The Quality circle characteristics are

  • Volunteers
  • Set Rules and Priorities
  • Decisions made by Consensus
  • Use of organized approaches to Problem-Solving
  • All members of a Circle need to receive training
  • Members need to be empowered
  • Members need to have the support of Senior Management

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